Refund policy

**Refund and Return Policy**

**Effective Date: Jan 01,2025

Thank you for shopping with Selfmaed. We appreciate your business and want you to be completely satisfied with your purchase. If you are not satisfied, please review our refund and return policy outlined below.

**1. Return Eligibility**
To be eligible for a return, items must:
- Be unused and in the same condition that you received them.
- Be in the original packaging with all tags attached.
- Be returned within 30 days from the date of purchase.

**2. Non-Returnable Items**
Certain items are non-returnable, including:
- Gift cards
- Final sale items (items marked "Final Sale" at the time of purchase)

**3. How to Initiate a Return**
To initiate a return, please follow these steps:
1. Contact our customer service team at Selfmaed@outlook.com to request a return authorization.
2. Provide your order number and the reason for the return.
3. Once your return is authorized, we will provide you with instructions on how to return your item.

**4. Shipping for Returns**
You will be responsible for paying the shipping costs for returning items unless the return is due to a defect or error on our part.Packages sent out from our facility in USA are returned to 217 Wrangler Drive, Coppell, Texas 75019.

**5. Refund Process**
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and credit will automatically be applied to your original payment method within 10 business days.

**6. Exchanges**
We not provide exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

**7. Damaged or Defective Items**
If you receive a damaged or defective item, please contact us within 7-10 days of receiving the item to report the issue. We will review your request and take appropriate action, which may include a full refund or replacement.

**8. Contact Us**
If you have any questions or concerns about our refund and return policy, please contact us at Selfmaed@outlook.com.